This privacy policy explains you how we use personal information collected at our site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you accept the practices described here.
We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you.
Information Collected
We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website. If appropriate, please also see the section regarding GDPR in this document
Information Use
We use the information collected primarily to process the task for which you visited the website. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.
Cookies and Web Beacons
Your Internet browser has the in-built facility for storing small files- “cookies” – that hold information which allows a website to recognize your account. Our website takes advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.
We also use third party advertising companies to support our site. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers information which includes only your IP address, your ISP , the browser you used to visit our site, and in some cases, whether you have Flash installed. Your name, address, email address, or telephone number is NOT included.
DoubleCLick Dart Cookie. Google as our main third party ad vendor uses the DoubleCLick Dart Cookie technology to best serve you the most relevant ads about goods and services that may suit your interest and enhance your surfing experience. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here. You may also opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
Disclosing Information
We do not share your personally identifiable information to any third party for marketing purposes. However, we may share information with government agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.
GDPR (General Data Protection Regulation)
In May 2018 a new set of laws were introduced and the following information is relevant to visitors who are governed by these laws. In compliance with GDPR you have the following rights:
The Right To Access
You have the right to request access to any of your personal data that we have stored, and ask how your data is used by our business after it has been gathered. We must provide a copy of the personal data free of charge in electronic format.
The Right to be Forgotten
If you are no longer a customer of ours, or if you withdraw your consent from our business to use your personal data, then you have the right to have your data deleted.
Anyone who unsubscribes from our newsletter or email update notifications, will immediately cease receiving emails from us. We also periodically delete all data from those who unsubscribe on a weekly basis.
The Right to Data Portability
You have the right to transfer your data from our website to any other service provider.
The Right to Be Informed
This relates to your right to be informed about the gathering of data, below we explain how we do this:
Google Analytics is used to see where our visitors come from i.e. countries, websites, search phrases. This is gathered as a whole and not identified individually.
If you opt into our newsletter we collect your name and email address, if you have purchased one of our products we will also collect a username and password for your use. We will also store your IP address and the date you joined us. The reason we store this is to prove that you consented to optin to our newsletter. You are able to unsubscribe at any point by using the link provided in the newsletter.
We also collect data on open rates and click through rates from our emails so that we can identify topics that of greater interest to our readers. Again you may unsubscribe at any time by using the link provided.
The Right to Have Information Corrected
If you wish to have your information corrected or updated then please contact us using our Contact Page and let us know what requires changing.
Changes to this Policy
Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.
Contact Us
If you have any questions about our Privacy Policy or GDPR, or if you want to know what information we have collected about you, please contact us via our Contact Page. You can also correct any factual errors in that information or require us to remove your details form any list under our control.